Privacy Policy
Last updated: May 2026
This is a plain-English summary of how Illawarra Care Connect handles your information. A full legal version will be published before launch.
What we collect
When you create an account, enquire about a provider, book an event or contact us, we collect the details you give us — typically your name, email, phone, suburb and any message you send. We also collect basic usage information to keep the site running well.
How we use it
We use your information to deliver enquiries and bookings to the right provider, send you account and service updates, and improve the platform. We never sell your data.
Who we share it with
Enquiries and bookings are shared with the provider you choose. We work with trusted infrastructure partners (hosting and database) bound by confidentiality. We share information when required by law.
Your rights
You can view, update or delete your account information at any time from your account page. Contact us if you need anything removed.
Contact
Questions about privacy? Email us at hello@illawarracareconnect.com.au.